Frequent questions & Support

Below you find the most common questions asked to our customer service. If you can't find the answer to your question you can ask our customer service on Kundo by clicking the right hand feedback button, or by visiting our support site on Kundo.

How can I join StagePool?

I am requesting to volunteer as a camera man, cable man or boom man so that I can gain experience.. So kindly help me. What you’re doing is good.. How can I join you?

Stop my membership please

Please stop my membership. I have already paid €200 for 10 months, please stop it!

Can you cancel my membership?

Hi! I live in the US at the moment. How I can stop my membership? Eija

Why do I only see ballet jobs?

I can find jobs only for ballet dancers. Well I don’t dance ballet. I don’t understand this site at all. I can’t even find the way how to end up my membership..

How do I apply for a job?

Hello! Sorry, but I can’t understand what I must do here. How can I apply and send my CV to a company? Who are searching for dancers?

I can not pay money monthly from my bank account

Hello, I sent an email and I explained my situation, I do not know why they insist on this situation, expect to close my account that I inadvertently enrolled because not agree to pay from the beginning, I repeat again that I have time and can not pay money monthly from my bank account, and from the beginning you can see that I did not used to find my work by stagepool, thanks for understanding

I want to change bank account details

Hi, I’m closing the bank account from which my subscription is withdrawn and I need to change it so that it’s withdrawn from an alternative bank account. How can I do this ASAP? Thanks.

Betalning

Hej! Jag behöver swift och bic-nummer för att betala från min norska konto till er. Kan någon ge mig det? :) Mvh Malin

What countries does StagePool cover?

Hi, I wanna know how many countries that StagePool covers with its job offers.

How do I cancel my account?

Hey I am no longer wanting to be charged monthly for my use of Stagepool how do I stop my account? Thank you!

Go to StagePool's support site on Kundo!

Personal assistance

Most questions can be answered on Kundo, but if you still need personal assistance from us or need to talk to us in private, please use the link below to contact us directly.